| 000 | 00421dam a2200145 u 4500 | ||
|---|---|---|---|
| 001 | 6414 | ||
| 005 | 20211109124321.0 | ||
| 008 | 991129s1997 | ||
| 020 | _a185703354X | ||
| 035 | _a6414 | ||
| 100 | 1 | 0 | _aPayne, Sheila |
| 245 | 1 | 0 |
_aDelivering customer service : _bhow to win a competitive edge through managing customer relationships successfully |
| 260 |
_bHow to Books Ltd, _c1997. |
||
| 942 | _n0 | ||
| 999 |
_c46518 _d46518 |
||