| 000 | 00438nam a2200169uu 4500 | ||
|---|---|---|---|
| 001 | 270322 | ||
| 005 | 20211109123117.0 | ||
| 008 | 130605s2012 | ||
| 020 | _a9781444157437 | ||
| 035 | _a270322 | ||
| 082 | 4 |
_a658.8 _220 |
|
| 100 | 1 | 0 | _aPilbeam, Sarah |
| 245 | 1 | 0 | _aNVQ level 2 certificate customer service (QCF) |
| 260 |
_aOxon, England : _bHodder Education, _c2012. |
||
| 690 | _aCustomer service | ||
| 942 | _n0 | ||
| 999 |
_c40469 _d40469 |
||