Interpersonal skills for portfolio, program, and project managers / Ginger Levin.

Includes bibliographical references and index.

Introduction -- Leadership -- Team-building strategies -- The art of motivation -- Interpersonal communication tools -- Building and managing relationships with stakeholders -- Decision-making -- Managing stress -- Resolving conflict and managing agreement -- Critical incidents : coping with traumatic events -- Future issues, career management, and thoughts on interpersonal issues -- References and recommended resources -- Index.

With an emphasis on how approach and technique can be adapted to get the best out of the different situations and types of interaction that occur day-to-day in the business environment, this title includes: strategies for building effective, high-performing teams; guidelines for efficient teamwork in a virtual context; and, more.