Five years of IT management improvement : eight cases from the master of IT management / written by eight alumni ; edited by Guus de Mari.

Title page; Table of Contents; Preface; Writing a thesis as part of the executive Master of IT management; IT Governance in Europe; A structure creating transparency between Business and IT; Improvement of a high reliable and scalable ICT-infrastructure for the new OPG head quarters; Making IT-Governance work with Enterprise Architecture; Command Vehicle IT Architecture: The challenge ahead; Right sourcing IT; Forecasting in retailing; From Technology to Service; Academic View on the Master of IT Management; We are in the midst of IT Management improvement.

Summaries and reflections on eight graduate theses written when the contributors were students in the Master of IT Management program at TU Delft, along with comments about the program.