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Customer relationship management: concepts and technologies by
Edition: 2
Publication details: Taylor & Francis, 2008
Online resources:
Availability: No items available.

Customer relationship management : concepts and technologies by
Edition: 2nd ed.
Publication details: Butterworth-Heinemann, 2009
Availability: Items available for loan: City Campus UCEN (1)Call number: 658.8 BUT.

Hospitality marketing : principles and practice by
Edition: 2nd ed.
Publication details: Abingdon, Oxon : Butterworth-Heinemann, 2011
Availability: Items available for loan: Harpurhey Campus (1)Call number: 647.0688 BOW. Wythenshawe Campus (1)Call number: 647.0688 BOW.

Hospitality marketing by
Edition: 3rd ed.
Publication details: Oxon, England : Routledge, 2017
Availability: Items available for loan: Harpurhey Campus (1)Call number: 338.4791068 BOW.

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