The Manchester College
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A complaint is a gift : using customer feedback as a strategic tool

By: Publication details: Berrett-Koehler Publishers, 1996.ISBN:
  • 9781881052814
Subject(s): DDC classification:
  • 658.8 20
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Normal 21 days City Campus FE 658.8 BAR (Browse shelf(Opens below)) 1 Available (In Transit to Openshaw) 00190843

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